This is how you treat your A List customers who have spent almost $150 in one night missed most of the movie and ate over an hour after ordering! Luckily Colin knew he messed up and had already arranged for my pizza correction so I eventually got to eat although I had already torn thru my bag of twizzlers bc I was so hungry! I could be wrong but that is what it seemed like.Įither way how she handled it was unbelievable! She refused to give me the pizza and the refund she would only give me one or the other!! I told her to keep it I will contact someone above her! She not only doesn’t apologize but got extremely defensive and defends her employees (as I’m sure she assumed I was being racist and was referring to the black kid who never saw me once the whole night until I asked for a manager)! I told Lexi she should get more competent people working behind the register bc I have missed most of the movie everyone else I am with had already finished their meals and I would like my pizza and a refund of that pizza! I spoke to a black kid behind the counter and said I want to speak to a manager now! Lexi comes over and starts talking to him who had no clue what had happened! So I leave the movie AGAIN!! Tell Colin who runs to the back to order me another one since he typed it in wrong. So I leave the beginning of the movie to ask Colin to charge me for the CAPRESE pizza he forget to put on my order and please run it out to me ASAP bc I’m missing the movie being out here! ANOTHER $13.99!!
Only she brought me 2 burgers and apparently my pizza wasn’t rung up! Went in the express lane and ordered 2 burgers a pizza 3 drinks and a snack! Over $60! Not a problem I can’t wait to watch my movie with my dinner! So yesterday I decided to give them another shot! I spent about $70 on 3 tickets on dine in tickets and decided to be a premier A list customer and paid that fee! Went back to watch the movie which had already started! So I missed the beginning!! I waited in line for me to hear they were out! So I asked if they served coffee she said yes! She then redirected me to the correct room where I waited 30 minutes for it to start! A 9:10 movie and it was now after 10! She assured me it would be another 30 mins before it started! They sent me to the wrong room to watch my movie so unknowingly thinking I missed a few secs of the beginning of the movie I actually watched the last 10 minutes of the movie!! It usually works, but in the rare event that it doesn't, they give you and another party member tickets to see the movie another time after they figure out the issue. It's basically a small screen on a stick that shows closed-captioning for the movie you're seeing. Those who are hard of hearing: you can ask for a special device that fits in a cupholder. I wouldn't do it *every* time I go to a movie, but for special occasions, I actually really enjoy it.ĭefinitely look at the menu before you leave - it's much more of a pain to try to figure out what you want right before the movie starts! Finding the menu is probably the hardest part, but so far, I've never had a bad meal there. It's a cool take on "dinner and a movie", especially if it's not a first date and you're more focused on spending time versus getting to know them. Surprisingly less expensive than one might imagine for a dine-in movie theatre given that boxes of candy are marked up 4x what Walgreens would cost.
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